Be sure that all information submitted throughout the form has no personal information regarding yourself or others. Acknowledged. Acknowledged. Acknowledged. Copy relevant details to the instructor so that all information is clear and concise. Make sure that all messages are in one easy to read format, and not spread across several formats. It is the students responsiblity to ask questions first, not expect to receive answers before asking them. Acknowledged. All documents should be in text format, with the exception of tests. Face-to-face with the instructor is only necessary in cases of extreme difficulty that could not be resolved via electronic means. Acknowledged. Sending ZIP files is forbidden, as it is not in a standard format to simply open up and read answers from. Backup all sent work, and ensure that you have sent it. Save all e-mails with the instructor to be able to refer to them later.